(Domain Names Terms forms part of our Specific Terms, clause 5)
Domain Registration
When there is a transfer of ownership the Registrant explicitly authorizes Tucows to act as their Designated Agent, as stipulated by the ICANN Transfer Policy, to approve a Change of Registrant on their behalf. It remains the domain user’s responsibility to check that correct ownership details are listed for the domain.
You will be charged a grace period administration Fee of R5 (excluding VAT) for co.za domains and R10 (excluding VAT) for all other domains. Once the grace period has expired, the Domain Name will be released and removed from the Registry database, making it available for anyone else to register.
You will receive a refund of the registration fee minus the grace period fee. You will not be able to transfer the Domain Name to another Registrar during the grace period. A Domain Name that is reinstated during the grace period will result in the Domain Name continuing as before with no refunds being processed.
These service fees are non-refundable.
Changes to .co.za Domain Name and Domain Name Information
Disputes
Domain Name Transfers to another Registrar
The Table below illustrates the voting outcome when you request your Domain Name to be transferred to another Registrar. The Administrator (Registry) will send the Registrant and the losing Registrar an email which requires a vote to complete the transfer process. The various outcomes are demonstrated in the table below according to the voting actions. For example should both the Registrant and the losing Registrar vote Yes (Y) then the transfer will take place immediately.
“Y” – Authorise Transfer | “#” – Do Nothing | “N” – Decline Transfer | |
Scenario | Losing Registrar | Registrant | Outcome |
1 | Y | Y | Transfer immediately |
2 | Y | N | Transfer on expiry of pending transfer period (5 days) |
3 | Y | # | Transfer on expiry of pending transfer period (5 days) |
4 | N | Y | Transfer immediately |
5 | N | N | Reject Transfer on expiry of pending transfer period (5 days) |
6 | N | # | Reject Transfer on expiry of pending transfer period (5 days) |
7 | # | Y | Transfer immediately |
8 | # | N | Reject Transfer on expiry of pending transfer period (5 days) |
9 | # | # | Reject Transfer on expiry of pending transfer period (5 days) |
Domain Name Cancellations
Domain Name Renewals
Payment Default of the Domain Services
Termination of the Domain Services
Domain Name Disputes
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